The ongoing saga of BT's inability to have the common courtesy or honesty to reconnect our phone and internet after Storm St Jude damaged the line OVER 4 WEEKS AGO!
Despite having been promised that we would be visited on Wednesday 27th November - we weren't. We were then told that Open Reach would be along on the 28th to cut trees and on the 29th to reconnect - Open Reach were distinctly conspicuous by their absence.
The lady from BTwho has stayed in touch by e-mail is now joining us in the renting of clothes, the wearing of sackcloth and hair tugging that has become part of our daily lives. She has no idea what's going on.
On Monday 2nd December it will be FIVE weeks since we lost connection - we live in the country so have no 3G or, often, even any phone signal - we are therefore often un-contactable except by text. BT are still taking Direct Debits, are still beyond the reach of normal conversation and compensation looks like a dream never to be attained - as does reconnection.
Watch this space!